Patient Service Representative - Atrium Health Corporate PRN

Advocate Health and Hospitals Corporation•Charlotte, NC

8d•$22 - $22

About The Position

Fills critical short term vacancies in designated areas. Registers and interviews patients, completes pre-admissions, and ensures information accuracy. Handles routine patient inquiries and issues. Works closely with other areas including departments and physician offices. Greets patients and processes them through to the appropriate area.

Requirements

High School Diploma or GED required
Accurate spelling and attention to detail required
Must be able to key 40 wpm
Excellent communication skills and customer services skills required

Nice To Haves

Bachelor's Degree preferred
Knowledge of patient registration, insurance, and hospital billing preferred
Medical terminology knowledge and understanding of third party reimbursement preferred

Responsibilities

Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services.
Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral.
Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged.
Requests upfront payment of deposits from responsible party.
Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis.

Benefits

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

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