Patient Service Representative
About The Position
Seeking Qualified and Experienced Patient Service Representative Do you have excellent Customer Service experience? Are you able to Multitask? Committed to grow with a team? Join Pinski Dermatology & Cosmetic Surgery (A VitalSkin Dermatology Affiliate). Our practice is in the heart of downtown Chicago, overlooking the iconic Millennium Park. FULL-TIME POSITION: Monday-Friday (36-40 hours) and one shift per month on Saturday (8:00 a.m. - 1:00 p.m.) $20 - $22 depending on experience JOB SUMMARY Manage and coordinate patient relationships by providing courteous and professional service in all interactions. Responsible for appointment scheduling, patient registration, point-of-service payment collection, patient inquiries, and problem resolution.
Requirements
- High school graduate
Nice To Haves
- Customer service experience in a medical setting, spa or medspa
- EMA Modmed experience
Responsibilities
- Greet arriving patients, ensuring a welcoming patient experience
- Adhere to patient confidentiality and records release policies
- Schedule, reschedule, and confirm patient appointments via phone and at check-out, following established scheduling guidelines
- Maintain the daily appointment schedule and notify staff and providers of any changes
- Obtain and verify insurance and other financial information prior to visits
- Answer patient calls regarding scheduling, billing, and general inquiries; route calls or messages to appropriate staff as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
