Patient Service Representative for Heart Clinic Stone Oak

Bhs Physicians NetworkSan Antonio, TX
17d

About The Position

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch. At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note : Eligibility for benefits may vary by location and is determined by employment status Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan, Privacy Standards Confidentiality Agreement, and Corporate Compliance Program. Greet patients entering the physician practice. Answer office phones, making, confirming, and rescheduling appointments when necessary. Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance. Assist in checking out patients and assist them with referral processing and scheduling. Collect co-pays and post charges. Perform charge entry and patient balance processing. Distribute information to patients regarding office policies, procedures, and information about the practice. Explain and enroll patients in the patient portal. $500 Sign On Bonus A non-exempt medical office position responsible for front office processes in the physician practice

Requirements

  • High school diploma/GED required with completion medical office assistant program preferred.
  • Two years of customer service experience, preferably in a medical office setting.

Nice To Haves

  • Prefer healthcare management/administration certification.

Responsibilities

  • Greet patients entering the physician practice.
  • Answer office phones, making, confirming, and rescheduling appointments when necessary.
  • Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance.
  • Assist in checking out patients and assist them with referral processing and scheduling.
  • Collect co-pays and post charges.
  • Perform charge entry and patient balance processing.
  • Distribute information to patients regarding office policies, procedures, and information about the practice.
  • Explain and enroll patients in the patient portal.

Benefits

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program
  • Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
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