Patient Service Representative
About The Position
Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community. At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note : Eligibility for benefits may vary by location and is determined by employment status Greeting patients entering the physician practice Answering office phones, making appointments, confirming appointments and rescheduling when necessary Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process Collects co-pays and posts charges Charge entry and patient balance processing Distributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal $500 Sign On Bonus A non-exempt medical office position responsible for front office processes in the physician practice
Requirements
- High school diploma/GED required with completion medical office assistant program preferred
- Two years of customer service experience, preferably in a medical office setting
Nice To Haves
- Prefer healthcare management/administration certification
Responsibilities
- Greeting patients entering the physician practice
- Answering office phones, making appointments, confirming appointments and rescheduling when necessary
- Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance
- Assists in checking out patients and assists them with referral processing and scheduling process
- Collects co-pays and posts charges
- Charge entry and patient balance processing
- Distributes information to patients regarding office policies, procedures, information about the practice, etc.
- Explain and enroll patients in the patient portal
Benefits
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
