Patient Service Representative - Seton Women's Center - CNM
About The Position
Love working in a healthcare learning environment and doing your part to ensure the best possible healthcare experience for patients, this is the job for you! At Uptown Community Health Center we improve the health of our community and provide care that respects the dignity of each person, especially those that are underserved. We teach tomorrow's physicians and healthcare professionals to provide excellent medical care with compassion and kindness. As a part of Uptown Community Health Center, Seton Women's Center sees patients of all backgrounds for Obstetrics and Gynecological care. As the main clinic for a Residency program we have over 25 different Providers who rotate through our clinic. As a Patient Service Representative (PSR) you play a vital role in our operations by providing excellent customer service to our current and future patients. With a smile and a friendly attitude, you greet patients and register them for their visit. You handle emails and phone calls, answering questions, scheduling appointments, and gathering information. With close attention to detail, you are always sure to record any necessary notes in our patients' electronic health record. Additionally, you perform health insurance verification as well as take and record copay transactions. You love working with people and doing your part to ensure the best possible healthcare experience for our patients!
Requirements
- High School diploma or GED equivalent required
Nice To Haves
- Two (2) years experience in integrated healthcare or primary care.
- Experience with Epic application and heath record.
- Experience working with and sensitivity toward special populations, including those with limited income, limited education, and non-English speaking individuals.
- Bilingual English / Spanish, complete comprehension, literacy and fluency in both languages
Responsibilities
- Greets and introduces themselves to patients in a prompt and pleasant manner
- Performs any screening procedures as directed.
- Registers patients efficiently and accurately; verifies and records necessary demographic information; verifies insurance and method of payment; and collects fees and co-payments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
