About The Position

Patient Service Representative - Urology Granger Medical Clinic has an immediate opening for a Part-Time Patient Services Representative I in our Sandy Urology Clinic. Overview: The ideal candidate will be confident, self-motivated and above all else compassionate. Receptionists work closely with our patients, physicians and support staff to provide the best care to each patient. As the receptionists are the first point of contact with the patients, excellent communication and customer service skills are essential. Schedule: approximately 24 hours a week - Mondays, Wednesday, and Thursday 8:00 a.m. to 5:00 p.m.

Requirements

  • Excellent customer service, communication, multi-tasking and organizational skills.
  • Typing / key-boarding skills
  • Must be a team player and enjoy working with people.
  • Must be able to read, understand and communicate in English.
  • High School Graduate or equivalent.
  • Sedentary work, requiring lifting up to 10lbs
  • Repetitive motion associated with operating a computer and other office equipment
  • Inside, climate-controlled working conditions

Nice To Haves

  • Previous medical billing / office experience preferred.
  • Customer service experience preferred.

Responsibilities

  • Greet patients presenting for medical or other services in a courteous manner.
  • Answer telephones in a professional manner.
  • Scheduling appointments in accordant with established procedures.
  • Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.
  • Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.
  • Other duties as assigned.

Benefits

  • Sick Leave
  • Paid Time Off
  • Employee Assistance Program (EAP)
  • 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions
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