PATIENT SERVICE REPRESENTATIVE

Brattleboro Memorial Hospital•Brattleboro, VT

30d•Onsite

About The Position

Responsible for the smooth flow of patients and their information through the office. Completes the secretarial/reception and clerical duties of the office.

Requirements

High school diploma or equivalent education preferred.
One-year medical office experience preferred.
Requires knowledge of medical office procedures, typing and word processing or computer terminal skill.
Requires the ability to read and write.
Requires hand-eye coordination.
Requires manual and finer dexterity.
Requires the ability to distinguish letters, numbers or symbols accurately.
Requires the use of office equipment, such as typewriter, computer terminal, telephone, copier, facsimile.
Requires corrected hearing and vision to normal range.
Requires the absence of color blindness.
Requires working under stressful conditions (high office volume, high level of phone work).
Requires working irregular hours.
Requires some exposure to communicable diseases or body fluids.
Potential for CTD and multiple and diverse interruptions.
Exposure to CRTs.
Requires working in area with high noise level.
Requires travel between Brattleboro and Bellows Falls.
OSHA Category I - Tasks that involve exposure to blood, body fluids, or tissues require use of techniques of Universal Precautions as evidenced with blood borne pathogens standards.
On-the-job time is spent in the following physical activities.
Standing - Up to 1/3
Walking - Up to 1/3
Sitting - 2/3 or more
Talking or Hearing - 2/3 or more
Use of hands to finger, handle or feel - Up to 1/3
Pushing/Pulling - None
Stooping, kneeling, crouching or crawling - None
Reaching with hands and arms - Up to 1/3
Tasting or smelling - None
This position requires that weight be lifted, or force be exerted.
Up to 10 pounds - 2/3 or more
Up to 25 pounds - 1/3 to 1/2
Up to 50 pounds - Up to 1/3
Up to 100 pounds - None
More than 100 pounds - None
This position has special vision requirements.
Close Vision (clear vision at 20 inches or less)
Color Vision (ability to identify and distinguish colors)
Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)
This position requires exposure to the following environmental conditions.
Wet, humid conditions (non-weather) - None
Work near moving mechanical parts - Up to 1/3
Fumes or airborne particles - Up to 1/3
Toxic or caustic chemicals - Up to 1/3
Outdoor weather conditions - None
Extreme cold (non-weather) - None
Extreme heat (non-weather) - None
Risk of electrical shock - None
Work with explosives - None
Risk of radiation - None
Vibration - None
The typical noise level for the environment is:
Very Quiet
Quiet
Moderate Noise
Loud Noise
Hearing
Ability to hear calls
Ability to hear instructions from physician/department staff/others