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The Patient Service Representative at CVS Health is a customer service-oriented role focused on providing high-quality support to patients, physicians, and caregivers. This position is essential for ensuring a seamless onboarding experience for new infusion patients, requiring a blend of compassion, professionalism, and healthcare knowledge. The representative will engage directly with various stakeholders to address inquiries, resolve issues, and educate patients about their care options, all while maintaining the company's reputation for excellence in service.