Patient Service Representative

Allustra Dermatology • Houston, TX

435d • $35,360 - $39,520

About The Position

The Patient Service Representative at Allustra Dermatology is a vital role responsible for ensuring smooth operations within a busy dermatology practice. This position requires a motivated and personable individual who can multitask effectively while providing excellent service to patients and managing various administrative tasks related to insurance and billing.

Requirements

• Proven experience as a Medical Billing Specialist, Patient Service Representative, or in a similar role.
• Knowledge of medical terminology and procedures.
• Familiarity with medical billing software systems.
• Strong attention to detail and accuracy in documentation.
• Excellent communication skills, both written and verbal.
• Ability to work independently and meet deadlines.
• High level of integrity and professionalism in handling sensitive patient information.

Nice To Haves

• Proficiency in electronic medical software.
• Understanding of medical collection processes.
• Familiarity with medical office procedures.
• Customer service experience (1 year preferred).
• Medical terminology knowledge (1 year preferred).
• Computer skills (1 year preferred).
• Spanish language skills (preferred).

Responsibilities

• Verify insurance and determine eligibility and benefits.
• Obtain required prior authorizations and referrals.
• Collect patient payments and post payments accurately.
• Communicate with patients, insurance companies, and healthcare providers to resolve billing issues.
• Answer phone calls and schedule appointments efficiently.
• Check-in and check-out patients in a timely manner.
• Manage practice portals and faxes while maintaining patient confidentiality.

Benefits

• Employee discount
• Free parking
• Opportunities for advancement
• Paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed