Patient Service Representative - SRS OBGYN - Day Shift - Full Time

Sharp HealthcareDel Mar, CA
282d$24,250 - $31,820

About The Position

Represents Sharp Rees-Stealy by providing patients with appointments, information and other operational support services for assigned department. Provides a high level of customer service in a manner consistent with our Mission and Goals. Responsible for patient registration, demographic and insurance updates. Confirms insurance eligibility and obtains authorizations for service. Works with patients to resolve billing and insurance related issues.

Requirements

  • 1 Year customer service experience.

Nice To Haves

  • H.S. Diploma or Equivalent.
  • Completion of a medical receptionist or equivalent training program.
  • Medical or hospital setting experience.

Responsibilities

  • Provides high level of customer service.
  • Handles patient registration and updates demographic and insurance information.
  • Confirms insurance eligibility and obtains authorizations for service.
  • Resolves billing and insurance related issues.
  • Demonstrates commitment to teamwork and collaboration.
  • Communicates effectively to promote excellent department operations.
  • Maintains supply levels and prepares work area.
  • Schedules appointments and confirms future appointments with patients.
  • Follows established cash receipt policies and procedures.
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