Patient Service Representative - SRS Nursing Float - Day Shift - PRN

Sharp Healthcare • San Diego, CA

119d • $26,680 - $35,000

About The Position

The Patient Service Representative at Sharp Rees-Stealy is responsible for providing patients with appointments, information, and operational support services for the assigned department. This role requires a high level of customer service consistent with the organization's mission and goals. Key responsibilities include patient registration, updating demographic and insurance information, confirming insurance eligibility, and resolving billing and insurance-related issues.

Requirements

• 1 year of customer service experience.

Nice To Haves

• High School Diploma or Equivalent.
• Completion of a medical receptionist or equivalent training program.
• Experience in a medical or hospital setting.

Responsibilities

• Provide high-level customer service to patients.
• Handle patient registration and update demographic and insurance information.
• Confirm insurance eligibility and obtain authorizations for services.
• Resolve billing and insurance-related issues for patients.
• Demonstrate teamwork and collaboration with other employees.
• Communicate effectively to promote excellent department operations.
• Assist in daily department maintenance and general flow.
• Respond to phone calls promptly and professionally.
• Provide accurate information to customers including patients and physicians.
• Schedule appointments according to provider guidelines.

What This Job Offers

• Job Type: Part-time
• Industry: Hospitals
• Education Level: High school or GED