Patient Service Representative - SRS Nursing Float - Day Shift - Part Time 0.5FTE

Sharp Healthcare • San Diego, CA

85d • $24,250 - $31,820

About The Position

The Patient Service Representative at Sharp Rees-Stealy is responsible for providing patients with appointments, information, and operational support services for the assigned department. This role requires a high level of customer service in alignment with the organization's mission and goals. Key responsibilities include patient registration, updating demographic and insurance information, confirming insurance eligibility, and resolving billing and insurance-related issues.

Requirements

• 1 year of customer service experience.

Nice To Haves

• High School Diploma or Equivalent.
• Completion of a medical receptionist or equivalent training program.
• Experience in a medical or hospital setting.

Responsibilities

• Provide patients with appointments and operational support services.
• Ensure high levels of customer service consistent with organizational values.
• Handle patient registration and update demographic and insurance information.
• Confirm insurance eligibility and obtain authorizations for services.
• Resolve billing and insurance-related issues for patients.
• Demonstrate effective communication and teamwork.
• Assist in daily department maintenance and general departmental flow.
• Respond to phone calls promptly and professionally.
• Provide accurate information to customers including patients and visitors.
• Schedule appointments according to provider guidelines.

What This Job Offers

• Job Type: Part-time
• Industry: Hospitals
• Education Level: High school or GED