Patient Service Representative - SRS Float Pool - Day Shift - PRN

Sharp Healthcare • San Diego, CA

118d • $26,680 - $35,000

About The Position

The Patient Service Representative in the SRS Float Pool is responsible for providing patients with appointments, information, and operational support services for the assigned department. This role requires a high level of customer service consistent with Sharp Rees-Stealy's Mission and Goals. Key responsibilities include patient registration, updating demographic and insurance information, confirming insurance eligibility, and resolving billing and insurance-related issues.

Requirements

• 1 year of customer service experience.

Nice To Haves

• High School Diploma or Equivalent.
• Completion of a medical receptionist or equivalent training program.
• Experience in a medical or hospital setting.

Responsibilities

• Provide high-level customer service to patients.
• Handle patient registration and update demographic and insurance information.
• Confirm insurance eligibility and obtain authorizations for services.
• Resolve billing and insurance-related issues for patients.
• Demonstrate effective communication and collaboration with team members.
• Maintain accurate information and support office activities.
• Schedule appointments and confirm future appointments with patients.
• Follow established cash receipt policies and procedures for payment collection.

Benefits

• Competitive hourly pay range of $26.680 - $35.000.
• Flexible scheduling with no weekend requirements.
• Opportunities for professional development.

What This Job Offers

• Job Type: Part-time
• Industry: Hospitals
• Education Level: High school or GED