Patient Service Representative (Remote)
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About The Position
The Patient Services Rep is responsible for handling inbound and outbound communications for up to 6 BMC ambulatory practices. This position is permanently remote, and qualified candidates must provide a stable internet connection and have a quiet and secure space that is free from interruptions to work from home. The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following up with patients, resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management. They will document and relay patient information to the Practices as required by the Practice's Guidelines.
