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Baystate Health, Western Massachusetts's premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region, is looking for a Patient Service Representative to join our Multispecialty team in Palmer, MA. The Patient Service Representatives perform a variety of different tasks throughout the day, including greeting patients, check in and check out, and requesting copays. Responsibilities also include verifying insurances, answering telephones, and faxing medical documents.