A Patient Service Representative (PSR) is responsible for completing various tasks on a daily basis to ensure smooth operations within the clinic. This role involves preparing end of day paperwork for Clinic Financial Services, which includes accurately updating patient demographics and insurance information in the practice management system. The PSR is also tasked with scanning insurance cards and ensuring all data is accurate for the billing department. Additionally, the PSR prepares for the next day's patients by verifying insurance eligibility online or by calling the insurance company. Scheduling appointments for multiple schedules and making patient appointment reminder phone calls are also key responsibilities. The PSR collects insurance co-pays, deductibles, and outstanding balance payments at check-in, balances an assigned cash box and daily balancing report, and prepares the end of the day bank deposit. There may be additional projects or tasks assigned by the clinic coordinator.