Patient Service Representative I

Nevada System of Higher Education

86d • $19 - $28

About The Position

The Patient Access Representative position at Endeavor Health involves providing timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions, and medical information systems for in-patient, out-patient, emergency room, immediate care, and same day surgery patients. The role requires collecting, analyzing, and recording demographic, insurance/financial, and clinical data from multiple sources, ensuring accurate payment is secured through third-party eligibility screening and medical necessity coding. The representative will interact with patients and their families in a customer-focused manner to meet their needs and explain the hospital's revenue cycle expectations.

Requirements

• High School diploma or GED required.
• Associate degree in business or healthcare preferred.
• Valid driver’s license required for off-site duties.
• Minimum one to two years of experience in registration, scheduling, patient accounts, cash collections, or customer service in a healthcare setting.
• Knowledge of health insurances, medical terminology, and anatomy.
• Strong data entry and keyboarding skills.
• Proficiency in Microsoft Office Suite.
• Bilingual skills preferred.

Responsibilities

• Provide timely and accurate pre-registrations and registrations for patients.
• Manage order processing and charge capture.
• Perform cash collection functions and maintain medical information systems.
• Collect and analyze demographic, insurance/financial, and clinical data.
• Screen for third-party eligibility and enter medical necessity coding.
• Interact with patients and families to ensure their needs are met.

Benefits

• Premium pay such as shift, holiday, and more based on job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Career pathways for professional growth and development.
• Various Medical, Dental, Pet, and Vision options.
• Tuition Reimbursement.
• Free Parking.
• Wellness Program.
• Savings Plan.
• Health Savings Account Options.
• Retirement Options with Company Match.
• Paid Time Off and Holiday Pay.
• Community Involvement Opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED