Patient Service Representative- FryeCare Hickory Family Practice

LifePoint Health • Hickory, NC

146d

About The Position

A medical office position responsible for front office processes in the physician practice.

Requirements

• High school diploma or equivalent required.
• Graduate from a medical office assistant program preferred.

Responsibilities

• Greeting patients entering the physician practice.
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process.
• Collects co-pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal.
• Additional responsibilities as needed.

Benefits

• Wide range of benefits options including Medical, Dental, and Vision plans.
• HSA.
• 401(K) retirement plan contributions.
• Generous Paid Time Off.
• Accident & Critical Illness Insurance.
• Prescription Assistance with OptumRx.
• Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
• Employee Assistance program at no cost to you.
• Free travel and entertainment discount program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees