Patient Service Representative for OB/GYN Office

Healthcare Network of Southwest Florida • Naples, FL

85d

About The Position

Healthcare Network (HCN) is a Federally Qualified Health Center (FQHC) serving as the medical home for patients from birth to geriatric. We provide quality medical, dental and behavioral health services through board certified physicians and evidence-based practices to ensure that the whole patient receives quality care, regardless of insurance or income status. We seek individuals to join our team of caregivers who are passionate about their community and the health and wellbeing of those who live and work here. Bilingual candidates are preferred, as the majority of our patients' first language is not English.

Requirements

• High school diploma or equivalent.
• Experience in a healthcare setting preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Bilingual in English and another language preferred.

Nice To Haves

• Previous experience as a Patient Service Representative or similar role.
• Familiarity with electronic health records (EHR) systems.

Responsibilities

• Serve as the first point of contact for patients at the NCHC Women's Care office.
• Assist patients with scheduling appointments and managing their healthcare needs.
• Provide information about services offered and assist with insurance verification.
• Maintain patient records and ensure compliance with health regulations.
• Coordinate with healthcare providers to facilitate patient care.

Benefits

• Competitive pay.
• Eleven paid holidays.
• Paid Time Off bank of 10 days within the first year of employment.
• Medical, dental and vision insurances.
• Life insurance (company-paid).
• 403b savings plan.
• 401a company-sponsored pension plan with up to 8% contribution.
• Other miscellaneous benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 251-500 employees