Patient Service Representative Float SPI

Franciscan Alliance • Tinley Park, IL

13h • Onsite

About The Position

When people come into a doctor’s office or hospital, they need to be greeted by a competent professional with a warm personality. While each office has a staff, we, also, maintain a float pool of patient service professionals ready to deliver exceptional customer service wherever they are needed. If you love the idea of working in a variety of different practices, meeting new teams, and providing compassionate, joyful care – this is the job for you. WHO WE ARE Specialty Physician of Illinois (SPI) is a non-profit health care ministry with primary and specialty care physician groups located in Illinois. SPI is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. WHAT YOU CAN EXPECT Provide exemplary customer service; greet and direct patients, family members, and other visitors.

Requirements

• High School Diploma/GED
• 1 year Customer ServiceRequired
• 1 year HealthcarePreferred

Nice To Haves

• 1 year HealthcarePreferred

Responsibilities

• Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance.
• Schedule appointments and accurately enters data into scheduling system.
• Register patients and enters or updates demographic and insurance information into EMR system.
• Communicate with clinical staff to maintain patient flow and update waiting patients.
• Collect patient payments; applies payments and adjustments to patient accounts.
• Balance daily encounter forms and cash drawers.

Benefits

• Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees