Patient Service Representative - Family Medicine Ellensburg - Full Time (40 hours/week)

Kittitas Valley Healthcare • Ellensburg, WA

83d • $19 - $28

About The Position

The Patient Service Representative is an integral part of the healthcare team. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. This position is also required to work closely with the healthcare team, KVH personnel and external customers.

Requirements

• High School Diploma or equivalent
• At least one year of general administrative/clerical or customer service experience
• Current computer experience (medium to expert level) in Microsoft products
• Demonstrated knowledge of Medical Terminology
• Previous cash handling experience

Nice To Haves

• Some college coursework
• Bilingual
• Previous medical office experience with exposure to medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems
• Certified Professional Coder from The American Academy of Professional Coders
• Certified Billing and Coding Specialist from the National Healthcareer Association
• Certified Medical Administrative Assistant from the National Healthcareer Association

Responsibilities

• Reception duties
• Managing medical records
• Handling referrals and pre-authorizations
• Scheduling appointments
• Collaborating with the healthcare team and external customers

Benefits

• Low cost medical, dental, and vision insurance
• Robust employee wellness program
• Company contribution toward medical, dental, and vision insurance coverage
• Coverage available for spouses/domestic partners and dependent children
• Educational programs such as the Medical Assistant Apprenticeship program
• Certification pay to encourage continuing education
• Quick vesting for pension eligibility after one year of part-time status

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED