Patient Service Representative / Cashier
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About The Position
At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We also offer unique services like our ambulatory surgery center and nuclear stress testing facility. We are seeking to add a Full Time Patient Service Representative / Cashier to our team in Towson located at 515 Fairmount Avenue, Towson, MD 21286! Our ideal candidate must be willing to work in a team environment and go above and beyond in providing customer service to our patients. We are a multi-specialty healthcare setting that offers enrichment and an opportunity for growth. Shifts: Monday – Friday 8:30 am - 4:30 pm / 5:00pm The Patient Service Representative/ Cashier is the first point of contact and provides a professional, supportive, and nurturing experience for patients and visitors via telephone and / or in person. The PSR is responsible for answering all incoming phone calls for the healthcare provider, scheduling appointments, and documenting messages in the EMR system. The Patient Service Representative must be detail oriented and possess the ability to multi-task to ensure that all front desk protocols are being performed efficiently and accurately.
