Patient Service Represntative and Insurance Verifier Rehab Services
About The Position
Patient Service Representative and Insurance Verifier - Rehab Services – Days/Evenings- Per Diem Position Highlights: • Position: Patient Service Representative and Insurance Verifier - Rehab Services – Days/Evenings • Location: Glenview, IL, Park Center • Per Diem hours as needed • Hours: Clinic open M-TH 7am-7pm, F 7am-5pm, S 8am-2pm • Required Travel: no What you will do: Reporting to the Rehabilitation Service Manager works with patients and their representatives and insurance carriers and employer’s to determine patient benefits eligibility, pre-certify services and performs verification of benefits to ensure revenue reimbursement. Screens registration data for compliance with payer and pre-certification requirements, corrects and updates accounts and bills to the appropriate party. Services primarily includes, but not limited to Physical Therapy, Occupational Therapy and Speech Therapy.
Requirements
- Education: High School diploma or GED required. Associate degree in business or healthcare preferred.
- Certification: Valid driver’s license is required if the incumbent is selected to perform related duties at an off-site location. If incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
- Experience: Minimum of one to two years of registration, scheduling, or customer service experience in a healthcare setting preferred.
Nice To Haves
- Knowledge of health insurances, medical terminology and anatomy preferred.
- Strong data entry and keyboarding skills preferred.
- Knowledge of Microsoft Office Suite preferred. Manual dexterity to operate various office machines required.
Responsibilities
- Reviews and analyzes all required demographic, insurance/financial, and clinical data procured by patient intake and registration areas necessary to expedite payment on patient’s accounts
- Performs pre-certification notification via telephone or electronically and gathers and completes all required documentation for submission to insurance carriers per payer requirements.
- Researches pre-certification denials including missing authorization, patient pre-certification or referral documentation.
- Confirms referral requirements for individual plans and works with referring physician offices as needed to obtain referrals for all scheduled services, including referrals for additional office visits
- Works productively and efficiently from a task-based work queue. Maintains an acceptable level of productivity as determined by the Rehab Services department to meet business needs though volumes may vary.
Benefits
- Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
