Patient Service Representative 3
About The Position
The Patient Service Representative 3 (PSR 3) performs a variety of clerical duties necessary to the daily operation of the practice or department. Primary duties include, but are not limited to, support of one or more of the following processes: patient registration, patient check-out, charge entry, referrals, and/or diagnostic precertification. The PSR 3 is often the patient's first and last point of contact during an office visit, and exhibits strong customer service skills that provide patients with a great first and lasting impression of the Harbin Clinic.
Requirements
- High school diploma or GED
- Previous experience in the medical field is preferred, but not required.
- Basic knowledge of the use and operation of general office equipment (computer, phone, copier, fax).
- Working with the public in a courteous and professional manner.
- Ability to maintain a positive attitude and provide great customer service under stressful situations.
- Ability to communicate in a clear, concise, and pleasant manner in both verbal and written form.
- Ability to multi-task.
- Ability to adapt quickly to change.
- Ability to work both independently and with co-workers.
- Ability to use and manage time efficiently.
- Ability to follow the direction of supervisory personnel.
Nice To Haves
- Previous experience in the medical field
Responsibilities
- patient registration
- patient check-out
- charge entry
- referrals
- diagnostic precertification
Benefits
- Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
- Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
