Patient Service Rep

University Physicians' Association•Alcoa, TN

just now•Onsite

About The Position

University Physicians' Association is seeking qualified applicants for a full-time Patient Service Rep (PSR) for UT Primary Care Alcoa. Position is Full-Time, working Monday through Friday 8:00am to 4:30pm. Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more! Job duties include: Greet patients in friendly and timely manner Ensure that patients complete necessary forms required for the electronic health record and billing office Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays Ensures good patient flow through practice by timely processing of patients as they arrive at front office Answer patient inquiries regarding patient registration information or billing questions Refers patient inquiries regarding medical care or treatment to medical assistant or physician Schedules patients with appropriate physician Document scanning into electronic health record Other duties as assigned Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

Requirements

6-months to 1-year previous medical office experience

Responsibilities

Greet patients in friendly and timely manner
Ensure that patients complete necessary forms required for the electronic health record and billing office
Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
Ensures good patient flow through practice by timely processing of patients as they arrive at front office
Answer patient inquiries regarding patient registration information or billing questions
Refers patient inquiries regarding medical care or treatment to medical assistant or physician
Schedules patients with appropriate physician
Document scanning into electronic health record
Other duties as assigned