Patient Service Rep - UT Gastroenterology Hardin Valley

University Physicians' Association

36m

About The Position

University Physicians Association is seeking a dedicated Patient Service Representative to join our growing team at University Gastroenterology Hardin Valley. The ideal candidate would possess excellent communication skills, have the ability to multi-task, computer experience, telephone and scheduling skills. In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes: Medical, Dental, and Vision Insurance 401(k) with company match and immediate vesting Short-term and Long-term disability Life insurance Critical Illness Flexible Spending Accounts Health Savings Account with Employer contribution PTO, Sick leave, Bereavement leave Employee Assistance Program Fitness Center, and More!

Requirements

Ability to multi-task
Strong communication skills
Time management and organizational skills
Attention to detail

Responsibilities

Greet patients in friendly and timely manner
Ensure that patients complete necessary forms required for the electronic health record and billing office
Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
Ensures good patient flow through practice by timely processing of patients as they arrive at front office
Answer patient inquiries regarding patient registration information or billing questions
Refers patient inquiries regarding medical care or treatment to medical assistant or physician
Schedules patients with appropriate physician
Document scanning into electronic health record
Other duties as assigned