Patient Service Rep, Full-time, EMG-Family Practice & Express Care, Hayesville, NC
About The Position
Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. This includes those staff who are working in the designated Rural Health Clinics. Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. Obtain precertification/authorization for in-office procedures and out-patient studies.
Requirements
- Two years of experience in customer service or reception, preferably in a health care environment.
- Computer skills and working knowledge of computers and Microsoft Windows and Office applications.
Nice To Haves
- High school diploma or equivalent
Responsibilities
- Receive incoming telephone calls in a prompt, courteous, and professional manner
- Greet and check-in /check-out patients in the same manner
- Coordinate patient appointments
- Collect daily cash/check/credit card patient payments
- Obtain precertification/authorization for in-office procedures and out-patient studies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
