Patient Service Rep - Surgical Oncology - Oklahoma City

Mercy • Oklahoma City, OK

281d

About The Position

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows. The Patient Service Representative will facilitate all components of the patients' entrance into any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification, and financial clearance including pre-visit collection.

Requirements

• High school diploma or equivalent
• One year of applicable medical office experience (preferred)
• Current Patient Service Reps must complete competencies for promotion to Advanced title

Responsibilities

• Manage front desk operations and workflows
• Facilitate patient scheduling and registration
• Verify patient benefits and pre-certification
• Handle financial clearance and pre-visit collection
• Ensure a positive patient experience

Benefits

• Day-one comprehensive health coverage
• Vision and dental coverage
• Paid time off (PTO)
• Tuition reimbursement
• Employer-matched retirement funds

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED