Patient Service Rep - Mililani, Administration

Hawaii Pacific Health • Honolulu, HI

78d • $23 - $24

About The Position

As a Patient Service Representative, you will help to ensure that Straub Mililani patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics. You will act as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients' medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai'i's people.

Requirements

• High school or equivalent.
• One (1) year of clerical support in a health care setting or related experience.
• Basic computer skills.

Nice To Haves

• Basic medical terminology.
• Experience with EPIC.
• International Classification of Diseases 9th edition (ICD-9) and Current Procedural Terminology (CPT) coding certification.

Responsibilities

• Act as a liaison between patients and professional staff.
• Facilitate clerical and reception responsibilities.
• Interview, register, admit, update, and create patients' medical records.
• Perform accurate and timely processing of all professional/technical fees.
• Handle cash and collections.

Benefits

• Comprehensive and competitive total rewards package including pay and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED