Patient Service Rep - Greenwood

Mercy Clinics Ft Smith • Greenwood, AR

405d

About The Position

The Patient Service Representative at Mercy Clinic Greenwood plays a crucial role in providing administrative support within a family medicine setting. This position involves greeting and directing patients, managing schedules, and performing various clerical duties to ensure smooth operations in the clinic. The representative will also handle patient information, insurance retrieval, and payment processing, contributing to a compassionate healthcare experience.

Requirements

• High School diploma or equivalent required.
• One year experience in a medical office setting preferred.

Responsibilities

• Greets, instructs, directs, and schedules patients and visitors.
• Performs a variety of clerical duties for physicians and clinic staff.
• Retrieves insurance and patient information, provides forms for tests or interoffice communications, and secures signatures as needed.
• Enters new and established patient information into the computer.
• Answers incoming calls and sets appointments for patients.
• Dispatches messages and/or calls for all employees.
• Monitors and revises physician schedules as appropriate.
• Performs patient care activities within the scope of data entry/processing and patient account functions.
• Establishes payment plans and collects payments.

Benefits

• Tuition Reimbursement up to $2,000 for continuing education
• Health/Dental/Vision available after day one
• Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
• Paid parental leave for new parents
• 401k with employer match
• Paid PTO for volunteering
• Competitive salary
• Future career growth!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED