Patient Service Rep 3 - Urology

Harbin ClinicRome, GA
97d

About The Position

The Patient Service Representative 3 (PSR 3) performs a variety of clerical duties necessary to the daily operation of the practice or department. Primary duties include, but are not limited to, support of one or more of the following processes: patient registration, patient check-out, charge entry, referrals, and/or diagnostic precertification. The PSR 3 is often the patient's first and last point of contact during an office visit, and exhibits strong customer service skills that provide patients with a great first and lasting impression of the Harbin Clinic.

Requirements

  • High school diploma or GED
  • Previous experience in the medical field is preferred, but not required
  • Basic knowledge of the use and operation of general office equipment (computer, phone, copier, fax)
  • Experience working with the public in a courteous and professional manner

Responsibilities

  • Support patient registration processes
  • Assist with patient check-out
  • Perform charge entry
  • Manage referrals
  • Handle diagnostic precertification
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