Patient Service Manager Food & Nutrition Services - Saint Alphonsus - Nampa Medical Center
About The Position
Purpose Accountable for leading, guiding, & directing Trinity Health ministry area functional responsibilities. Enable ministry level strategy to address internal or external business & regulatory issues; provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborate with System Services Functional Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations. Maintaining awareness of new industry developments & standards. Provides decision support, operations &/or optimization leadership focus. Essential Functions Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Leadership • Providing advice, guidance & leadership to region & ministry leaders in developing strategies & in the achievement of performance goals. • Enable Collaboration across & within System Services area, Regions & Ministries to ensure consistency & integration of strategy & operations Direction & Growth • Providing advice, guidance & leadership to System Services area, Regions & Ministries. • Leading standardization/systemness & optimization of policy, process, methodology, establishing a national community of practice • Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend Strategic Support & Accountability • Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives • Responsible for supporting regional efforts to comply with functional area priorities • Accountable for the selection, evaluation & overall success of the functional leadership teams • Organization-wide focal point for establishing functional strategies & governance over financials & staffing • Accountable for communication between System Services area, Region & Ministry leaders Operational Delivery • Responsible for measuring & reporting KPIs/metrics & value delivery • Providing advice, guidance & leadership for the colleague life cycle Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
Requirements
- HS Diploma or equivalency required.
- Minimum of three years progressive experience in the field of healthcare foodservice management or an equivalent combination of education and work experience such as Certified Dietary Manager certification (CDM) and at least 5 years progressive supervisory/ management experience.
Nice To Haves
- BA or BS degree preferred in institutional management, dietetics or equivalent degree
- Registered Dietitian preferred
Responsibilities
- Providing advice, guidance & leadership to region & ministry leaders in developing strategies & in the achievement of performance goals.
- Enable Collaboration across & within System Services area, Regions & Ministries to ensure consistency & integration of strategy & operations
- Providing advice, guidance & leadership to System Services area, Regions & Ministries.
- Leading standardization/systemness & optimization of policy, process, methodology, establishing a national community of practice
- Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend
- Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives
- Responsible for supporting regional efforts to comply with functional area priorities
- Accountable for the selection, evaluation & overall success of the functional leadership teams
- Organization-wide focal point for establishing functional strategies & governance over financials & staffing
- Accountable for communication between System Services area, Region & Ministry leaders
- Responsible for measuring & reporting KPIs/metrics & value delivery
- Providing advice, guidance & leadership for the colleague life cycle
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
