Patient Service Line Navigator - Neuroscience Spine

Tampa General Hospital • Tampa, FL

9d

About The Position

The Neurosurgical Spine Program Patient Navigator provides a single point of contact to patients and the multidisciplinary team through which care is coordinated to achieve optimal patient outcomes. This navigator helps bridge the gaps between hospital- based services, interventional procedures and outpatient-based services to ensure the provision of appropriate patient care.

Requirements

• Depending on the needs of the service-line area, must have (1) a Bachelors in Nursing (BSN) from an accredited School of Nursing (or must obtain BSN within 2 years of hire) with licensure to practice as a Registered Nurse by the State of Florida, or (2) a MSW degree from a CSWE accredited college or Social Work program or (3) a Master’s degree in Health Administration or related field.
• Three years related work experience required.
• BLS Required.

Nice To Haves

• ACLS Preferred.
• Neurosurgical/Neurology experience preferred.

Responsibilities

• Provides tailored education and support to patients and caregivers regarding diagnosis, treatment options, along with collaborating with physicians/APPs to help assist with patient management.
• Provides relevant follow-up after discharge from all interventional procedures and hospital stays to ensure patient safety and satisfaction; adjusts care delivery model based on multidisciplinary staff input and scheduling clinic visit appointments.
• Acts as a point of contact on day of intervention, assisting patients through the inpatient stay, discharge, and post discharge appointments.
• Review, manage and process all referrals, best practice alerts and potential external new patients to ensure appropriate follow-up.
• Assist with service line quality projects, patient educational materials, patient outcomes and serves as a liaison for outside providers and community groups.
• This role will directly support our Neurosurgical Spine Program, under the Neuro & Ortho Service Line.

What This Job Offers

• Job Type: Full-time