Patient Service Coordinator Clinic

SynergenX Health Holdings LLC • Tyler, TX

2d • Onsite

About The Position

SynergenX/Low T Center is looking for a Patient Service Coordinator to join their Tyler clinic. This role serves as the first point of contact for patients, ensuring a smooth, professional, and welcoming experience. The coordinator will support both patients and clinical staff by managing front desk operations, coordinating schedules, and handling accurate administrative processes.

Requirements

• High school diploma or equivalent required
• 1–2 years of medical office or customer service experience preferred
• Strong communication and interpersonal skills
• Excellent attention to detail and organizational ability
• Ability to multitask in a fast-paced environment
• Basic computer proficiency (Microsoft Office; EMR experience a plus)

Nice To Haves

• Familiarity with medical terminology
• Experience with insurance verification
• Background in specialty clinics or men’s health
• Bilingual (English/Spanish) is a plus

Responsibilities

• Welcome patients and visitors with professionalism and care
• Manage patient check-in and check-out processes
• Schedule appointments and handle incoming calls and inquiries
• Verify insurance eligibility and collect co-pays/payments
• Maintain accurate patient records within the EMR system
• Coordinate patient flow with clinical staff to support efficient operations
• Manage front office tasks such as scanning, faxing, and data entry
• Keep the reception area organized and compliant with clinic standards
• Ensure patient confidentiality and adherence to HIPAA guidelines

Benefits

• Supportive, team-oriented environment
• Opportunity to grow within a healthcare organization
• Competitive pay and benefits
• Meaningful work helping patients improve their quality of life

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees