Patient Service Coordinator - Men%27s Health
About The Position
This role requires coverage at offices within the Hartford region, as needed, bringing variety to your workday and the chance to collaborate across multiple teams and communities. Patient Service Coordinators are responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Serves patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Facilitates communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. Responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.
Requirements
- High school diploma or equivalent preferred
- Relevant experience in a fast-paced medical office highly preferred.
- Positive, customer-focused approach, with commitment to providing excellent patient care.
- Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
- Proven ability to work effectively in a team environment.
- Excellent verbal communication skills.
- Ability to travel independently to satellite offices with or without advanced notice.
- Strong working knowledge of insurance requirements.
Nice To Haves
- Epic experience preferred.
- Ability to communicate in other languages highly desirable.
- Strong computer skills.
- Basic working knowledge of medical terminology.
Responsibilities
- Serves patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts.
- Facilitates communication between patients and healthcare providers and ensuring efficient office operations.
- Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access.
- Responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.
Benefits
- Career growth and movement opportunities within our network
- On-going education and training
- Robust Benefits Package
- Generous PTO to promote work/life balance
- Special Interest Groups
- Referral Bonus Program (top leader number of employee referrals in the industry)
- Wellness Programs
- Employee Discount Programs
- Supportive culture
- Awards & Recognition
- Flexible Scheduling
- Rewarding Compensation
- 401K with company match
- Clinical specialty opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
