Patient Service Coordinator- Primary Care

Hartford HealthCare • Monroe, CT

116d

About The Position

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Requirements

• High school diploma/GED equivalent, OR a minimum of 2 years customer service experience preferred.
• Relevant experience in a fast-paced medical office highly preferred.
• Epic experience preferred.
• Positive, customer-focused approach, with commitment to providing excellent patient care.

Responsibilities

• Serve patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts.
• Create a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations.
• Schedule appointments which will provide timely, accurate, friendly, and clinically appropriate patient access.
• Respond to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.

Benefits

• Competitive benefits program designed to ensure work/life balance.
• Opportunities for career development and growth.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED