Patient Service Center- Site Coordinator

Labcorp • Alpharetta, GA

23d • Onsite

About The Position

We are seeking a Patient Service Center (PSC) Site Coordinator to join our team in Fill in Blank GA. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
QUARTERLY INCENTIVE BONUS PROGRAM
PST’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Requirements

• High school diploma or equivalent
• Minimum 1 year of experience as a phlebotomist
• In depth knowledge of phlebotomy duties, responsibilities, and techniques
• Proven track record in providing exceptional customer service.
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment.
• Comfortable working under minimal supervision
• Reliable transportation and clean driving record if applicable
• Flexibility to work overtime as needed.
• Able to pass a standardized color blindness test.

Nice To Haves

• Prior experience is a leadership position is a plus.
• Phlebotomy certification from an accredited agency is preferred.

Responsibilities

• Observe and report any performance, compliance or staffing related issues to supervisors.
• Manage and monitor patient flow, wait times, inventory levels and information logs.
• Monitor monthly productivity reports and report any deviations as necessary.
• Address any customer service-related issues in a prompt and respectful manner.
• Promote teamwork, cohesiveness and effective communication among coworkers.
• Perform blood collections by venipuncture and capillary techniques for all age groups.
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Perform data entry of patient information in an accurate and timely manner.
• Process billing information and collect payments when required.
• Prepare all collected specimens for testing and analysis.
• Administrative and clerical duties as necessary
• Travel to additional sites when needed.

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED