Patient Scheduling / Financial Clearance - per diem

Trinity Health • Springfield, MA

19d

About The Position

Accurately completes the pre-registration process to reduce patient wait time, improve patient satisfaction and promote an efficient arrival/check in process. Helps to ensure that the patient flows through the scheduling and registration process as quickly as possible ensuring all registration and financial requirements are completed in a consistent manner. Acts as a liaison for patients with questions regarding appointments, procedures outside of clinic, clinical flow and staff knowledge.

Requirements

• Minimum High School Diploma or equivalent required
• 2 years clerical experience in a medical field preferred
• Minimum of 6 months customer service experience required
• Knowledge of medical terminology preferred

Responsibilities

• Responsible for collection of complete demographic, financial information and clinical orders (when applicable)
• Contact and register all patients who have scheduled procedures and visits within the center
• Update patient records, demographic and financial information
• Greet patients and check in patients into computer system and if patient is not pre-registered, complete the registration process
• Collect, process and reconcile patient liabilities

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED