Patient Scheduling Assistant | CentraCare Connect
About The Position
Find your purpose as a Patient Scheduling Assistant with CentraCare! The Patient Scheduling Assistant (PSA) will work at our South Point location off of Clearwater Road in St. Cloud within a fast-paced team structured call center environment for training, then will move to a work from home structure. The PSA will be answering phone calls from patients calling their primary and specialty care clinics and will be responsible for completing patient registration and scheduling over the phone. This position will have no face-to-face contact with patients. The PSA will also be responsible for providing superior customer service by effectively communicating with a diverse age and ethnic population in an audible, friendly, and professional voice.
Requirements
- High school graduate or equivalent required.
- Two years’ previous call center or health care experience required.
- Strong knowledge of computer programs including Microsoft Office Products is required.
- Approximately 4 weeks in-office before work from home.
Nice To Haves
- Associates degree in a related field preferred.
Responsibilities
- Answering phone calls from patients calling their primary and specialty care clinics
- Completing patient registration and scheduling over the phone
- Providing superior customer service by effectively communicating with a diverse age and ethnic population in an audible, friendly, and professional voice.
Benefits
- medical
- dental
- PTO
- retirement
- employee discounts
- Tuition reimbursement
- college grant programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
