Patient Scheduler, Day, FT

Prisma Health • Greenville, SC

1d • Onsite

About The Position

Inspire health. Serve with compassion. Be the difference. Job Summary Responsible for scheduling patients requiring admission, diagnostics and/or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly/timely, and entered into computer-based scheduling system. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling. Maintains required logs: referrals, referral sources, missed visits, and complaints. Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s). Coordinates appointments and/or classes with the appropriate clinical and clerical staff. Participates in the payroll process to ensure accuracy, completion, and legibility of time slips. May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - High School diploma or equivalent preferred Experience - Two (2) years of related work experience preferred In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Knowledge of scheduling procedures Knowledge of services offered to provide accurate scheduling of clients. Communication skills Customer-oriented service skills Proficient in use of telephone equipment, voicemail, and computers Knowledge of medical terminology preferred Work Shift Day (United States of America) Location Cancer Centers - Faris Road Facility 1008 Greenville Memorial Hospital Department 10559151 Revenue Cycle-Cancer Institute-CIF Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health. Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. Our 32,000 team members are dedicated to supporting the health and well-being of you and your family. Our promise is to: Inspire health. Serve with compassion. Be the difference.

Requirements

• Education - High School diploma or equivalent preferred
• Experience - Two (2) years of related work experience preferred
• Knowledge of scheduling procedures
• Knowledge of services offered to provide accurate scheduling of clients.
• Communication skills
• Customer-oriented service skills
• Proficient in use of telephone equipment, voicemail, and computers

Nice To Haves

• Knowledge of medical terminology preferred

Responsibilities

• Receives telephone requests for services and referrals.
• Follows protocols for "day of", prep instructions, emergencies, and rescheduling.
• Maintains required logs: referrals, referral sources, missed visits, and complaints.
• Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes.
• Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s).
• Coordinates appointments and/or classes with the appropriate clinical and clerical staff.
• Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.
• May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED