Patient Scheduler - UMC Cancer Center

UMC Health System

1d•Onsite

About The Position

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. Job Summary The Patient Scheduler is responsible for securing and communicating pertinent information needed for scheduling patients for surgery, out-patient procedures, and follow up appointments Job Specific Responsibilities Daily assignments may include but are not limited to: • Coordinate with patient and medical staff to determine appropriate timing for scheduling a patient’s procedure • Schedule patient appointments on the computer then notify patients • Follow-up with surgeon, anesthesia, and other medical staff partners to ensure all schedules are aligned • Coordinate surgery slips and room run statistics for up-to-date real time scheduling • Ensure patient rooms are clean, stocked and ready for use • Receive and respond to calls, voicemails, and emails from patients and family members within 24 hours • May be required to escort or direct patients to assigned hospital unit and/or transport patients by wheelchair to patient room. • Assist with office and other administrative tasks in the assigned department, when needed • All other related assigned duties UMC Cancer Center Patient Schedulers are required to work multiple clinics when needed.

Requirements

High School Diploma or GED
Demonstrated communication skills, both verbally and in writing. Must be able to speak, read, and write English
Capable of demonstrating empathy and able to make rational independent judgement calls
Basic knowledge of medical terminology
Ability to maintain compliance and confidentiality

Responsibilities

Coordinate with patient and medical staff to determine appropriate timing for scheduling a patient’s procedure
Schedule patient appointments on the computer then notify patients
Follow-up with surgeon, anesthesia, and other medical staff partners to ensure all schedules are aligned
Coordinate surgery slips and room run statistics for up-to-date real time scheduling
Ensure patient rooms are clean, stocked and ready for use
Receive and respond to calls, voicemails, and emails from patients and family members within 24 hours
May be required to escort or direct patients to assigned hospital unit and/or transport patients by wheelchair to patient room.
Assist with office and other administrative tasks in the assigned department, when needed
All other related assigned duties
UMC Cancer Center Patient Schedulers are required to work multiple clinics when needed.