Patient Scheduler - Cardiology Clinic Front Desk

University Health

7d • Onsite

About The Position

Are you a friendly, organized, and detail-oriented individual who loves helping people? As a Patient Scheduler, you’ll be the first point of contact for our patients, guiding them through every step of their visit—from scheduling their appointment to checking them in and ensuring their visit goes smoothly. You’ll be a key player in making sure everything runs like clockwork in the front desk area while keeping patient records accurate and up-to-date. If you enjoy providing excellent customer service and have a knack for managing schedules, we’d love to have you on board!

What You’ll Do: Be the First Friendly Face: Assist patients with scheduling, check-in, registration, check-out, and ensure they have a seamless experience from start to finish. Manage Patient Flow: Help keep the clinic running smoothly by managing the flow of patients, ensuring timely and efficient scheduling and check-ins. Accurate Record Keeping: Make sure all patient demographic and financial information is accurately entered into our system, ensuring a smooth visit for everyone. Communication Pro: Answer all phone calls, respond to patient requests, and explain health benefits, financial obligations, and our organization’s Discount Policy with clarity. Be the Scheduling Guru: Take charge of the clinic schedule, ensuring it’s effective, organized, and optimized for the best patient experience.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience
• Excellent verbal and written communication skills
• Proficient with computer hardware and software and can easily navigate patient management systems.
• Detail-oriented

Responsibilities

• Assist patients with scheduling, check-in, registration, check-out
• Manage patient flow
• Accurate record keeping
• Answer phone calls and respond to patient requests
• Explain health benefits, financial obligations, and organization’s Discount Policy
• Take charge of the clinic schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees