Patient Scheduler - Bilingual

Rezolut • Pomona, CA

101d

About The Position

Rezolut Imaging is looking for a Patient Scheduler to join our team! Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes. The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.

Requirements

• High School degree or equivalent
• Minimum of 1 year of prior medical scheduling experience preferred.
• High proficiency of PC systems, tools, and applications.

Nice To Haves

• Excellent verbal and written communication skills
• Strong attention to detail
• Ability to prioritize tasks and delegate when appropriate
• Acts with integrity, professionalism, and confidentiality

Responsibilities

• Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
• Provides the first available appointment by matching patient preferences with specific scheduling guidelines.
• Collects and coordinates accurate basic registration, demographic, and insurance information.
• Processes multi-channel messages related to patient and physician requests.
• Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
• Works as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.

Benefits

• PTO for full-time employees
• 6 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
• 401(k) Retirement plan
• Employee Assistance Program
• Rezolut University, a career pathways program to help further your career

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees