Patient Safety Specialist - Officer

Kaiser Permanente • Hyattsville, MD

255d

About The Position

In addition to the responsibilities listed above, this position is responsible for developing patient safety programs and initiatives by developing and monitoring the procedures for reporting safety hazards, accidents, incidents, threats, significant events, in line with best practices; and developing and revising patient strategies based on patient outcomes and leads improvement activities for patient care and operational programs which aim to improve outcomes.

Requirements

• Minimum three (3) years of experience in a leadership role with or without direct reports.
• Minimum two (2) years of experience with databases and spreadsheets or continuous quality improvement (CQI) tools.
• Minimum four (4) years of experience in clinical setting, health care administration, or a directly related field.
• Bachelors degree in Business Administration, Health Care Administration, Nursing, Public Health, or related field AND Minimum six (6) years of experience in quality, performance improvement, or a directly related field OR Minimum nine (9) years of experience in quality, performance improvement, or a directly related field.
• This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.
• Respiratory Care Practitioner License (District of Columbia) within 6 months of hire OR Compact License: Physical Therapist OR Physical Therapist License (District of Columbia) within 6 months of hire OR Pharmacist License (District of Columbia) within 6 months of hire OR Independent Clinical Social Worker License (District of Columbia) within 6 months of hire OR Occupational Therapist License (District of Columbia) within 6 months of hire OR Licensed Social Worker (District of Columbia) within 6 months of hire OR Speech-Language Pathologist Certificate (District of Columbia) within 6 months of hire OR Registered Nurse License (District of Columbia) within 6 months of hire OR Physician License (District of Columbia) within 6 months of hire.
• Speech Language Pathologist License (Maryland) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire OR Compact License: Physical Therapist OR Occupational Therapist License (Maryland) within 6 months of hire OR Licensed Clinical Social Worker - Certified (Maryland) within 6 months of hire OR Registered Nurse License (Maryland) within 6 months of hire OR Respiratory Care Practitioner License (Maryland) within 6 months of hire OR Licensed Graduate Social Worker (Maryland) within 6 months of hire OR Pharmacist License (Maryland) within 6 months of hire OR Physical Therapist License (Maryland) within 6 months of hire OR Physician License (Maryland) within 6 months of hire OR Licensed Certified Social Worker (Maryland) within 6 months of hire.
• Registered Nurse License (Virginia) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire OR Compact License: Physical Therapist OR Physician License (Virginia) within 6 months of hire OR Pharmacist License (Virginia) within 6 months of hire OR Respiratory Therapist License (Virginia) within 6 months of hire OR Licensed Clinical Social Worker (Virginia) within 6 months of hire OR Speech-Language Pathologist License (Virginia) within 6 months of hire OR Physical Therapist License (Virginia) within 6 months of hire OR Social Worker License (Virginia) within 6 months of hire OR Occupational Therapist License (Virginia) within 6 months of hire.

Responsibilities

• Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders.
• Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members.
• Practices self-leadership; creates and executes plans to capitalize on strengths and improve opportunity areas; influences team members within assigned team or unit.
• Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback.
• Models team collaboration within and across teams.
• Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies.
• Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results.
• Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals.
• Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others.
• Develops and implements data collection and analyses to support quality improvement efforts by conducting advanced statistical analysis for quality improvement evaluations, special projects, and other work for multidisciplinary review.
• Investigates opportunities to improve the reporting and narrative summaries of improvements by integrating multiple utilization data reporting systems to develop and maintain a variety of statistical reports.
• Presents quality improvement metric reports to demonstrate improvements and effectiveness of quality improvement programs to department and program managers.
• Serves as a technical expert to team members, supervisor, and key stakeholders by interpreting trends, potential errors, and other analyses.
• Supports in-depth and advanced quality improvement and improvement risk management efforts by researching corrective action plans for areas of improvement identified through various reviews.
• Ensures process improvements are compliant with established internal and external regulation requirements.
• Conducts complex root cause analysis, failure mode and effect analysis, and other assessments in response to significant events.
• Investigates opportunities to develop new and improve current quality improvement performance metrics development, collection, and utilization.
• Facilitates the development of quality improvement initiatives by leveraging and implementing advanced technology, methods, and tools.
• Serves as the subject matter expert for quality improvement processes and regulations for internal and external stakeholders.
• Develops stakeholder development and quality performance review processes.

What This Job Offers

• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree