Patient Safety Observer(CNA) -Days

Gateway Regional Medical Center•Granite City, IL

2d•$16 - $25•Onsite

About The Position

In the Emergency Room (ER) setting, Patient Safety Observers-play a vital role in maintaining the safety of behavioral health patients. These patients may be experiencing psychiatric crises, suicidal ideation, aggression, or confusion due to mental illness or substance use, and require close monitoring.

Requirements

High School diploma or equivalent
Completion of an approved nursing assistant course
Current Basic Life Support (AHA or American Red Cross BLS) certification
Nonviolent Crisis Intervention training course (CPI) required within 1 month of hire date
Training in non-violent crisis intervention (e.g., CPI).
Familiarity with HIPAA and patient rights.

Responsibilities

Ensure the patient does not harm themselves or others.
Remain alert and within sight of the patient at all times.
Use calm, non-threatening communication.
Employ de-escalation techniques when patients are agitated or anxious.
Promote a therapeutic environment.
Monitor for access to harmful objects.
Ensure the environment is free of ligature risks and other hazards.
Support staff during procedures or transitions (e.g., when restraining is necessary).
Report changes in behavior promptly to nursing staff.
Document patient behavior and activity as per hospital protocols.
Assist with patient rounding and updates.
Offer comfort measures: hydration, repositioning, or calming conversation.
Assist with toileting or ambulation under supervision.