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The Patient Safety Monitor (PSM) primarily assists with providing a safe environment to a specific patient through visual observation. The need for a PSM is initiated and ordered by the attending physician or per hospital policy. In this role the PSM will be responsible for providing customer service to the patient and also notifying the appropriate primary nurse and/or charge nurse of safety issues or concerns. Patient safety monitoring is done both in person, at the bedside, and through an on-site telehealth model. A PSM may observe up to 11 patients on cameras. They will work with care teams to monitor, admit, and discharge patients from virtual monitors and provide breaks to other PSM staff.