Patient Safety Manager PSAP

Air Methods•Greenwood Village, CO

3d•$89,000 - $113,000•Remote

About The Position

Responsible for supporting the Clinical Division to ensure safe, high-quality patient care. Responsible for proactive evaluation and post-event analysis of patient care delivery to ensure that clinical structure, processes, and outcomes reflect the primary outcome of safety for all Air Methods patients and crewmembers. Utilizes healthcare improvement strategies to reduce preventable harm, enhance patient and clinician safety, and mitigate risk to patients, clinicians, and the enterprise.

Requirements

Graduation from an accredited school of nursing or paramedic program and 3 to 5 years’ related experience and/or training; or equivalent combination of education and experience
Minimum three years of flight clinician experience.
Demonstrates high critical thinking and reasoning skills and strong attention to detail while working in a fast-paced environment that requires ability to prioritize and multi-task.
Ability to analyze and/or organize complex information with broad direction. Identifies trends. Actively seeks the input and opinions of stakeholders; explores and compares a wide range of options before acting.
Ability to develop and present recommendations from accurate assessments and/or analysis. Offers solutions and designs to solve process, project or program issues. Ability to tackle ambiguous situations and develop solutions with minimal supervision.
High level of interpersonal skill and interdisciplinary collaboration.
Excellent written and verbal communication and presentation skills.
Ability to maintain a calm and professional demeanor when managing challenging situations.
Proficient with Microsoft Office Suite, including Excel, Word, PowerPoint and Outlook.
Current nursing or paramedic license.
Patient safety/healthcare quality specialty certification required within two years of hire (e.g., CPPS, CPHQ).

Nice To Haves

Bachelor’s degree with statistics coursework preferred.

Responsibilities

Analyzes and improves patient safety structure, process, and outcomes using data from the Air Methods electronic health record (EHR) and clinical patient safety evaluation system (PSES).
Develops internal/external patient safety reports in support of trend analysis and enterprise KPIs. Communicates data analysis to appropriate stakeholders with high-quality spoken, written, and data visualization/dashboard reports.
Provides support to clinical leadership and clinicians during clinical care case reviews and compiles case and aggregate analysis for use in patient safety improvement efforts.
Facilitates cause analysis and safety risk assessment to evaluate and mitigate clinical hazards and risks.
Provides internal education and policy support to clinicians to address actual or potential clinical quality and safety issues.
Develops, implements, and monitors sustainable action plans to address identified hazards and risks.
Facilitates internal and external engagement and interdisciplinary collaboration with air medical safety professionals and industry groups.
Promotes culture of safety through participation in clinical training and interdisciplinary initiatives.
Supports research activity, accreditation readiness, and clinical compliance efforts across the division.
Other duties as assigned.