Patient Safety Companion - Progressive Care Unit 7S - St. Elizabeth Boardman Hospital

Mercy Health BSMH • Youngstown, OH

9d • Onsite

About The Position

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities. Patient Safety Companion - St. Elizabeth Boardman Hospital Job Summary: A Care Companion provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Care Companion is responsible for sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs as well as assisting patients with basic needs like feeding and grooming.

Requirements

• High School Diploma/GED.
• Heart Saver certification required.
• Previous patient encounter experience.
• Customer friendly.
• Knowledge and skill required to perform the job responsibilities for both technical and dimensional content.
• Follows detailed written and oral instructions.
• Completes specific, routine tasks.
• Requires basic reading, writing, or simple arithmetic skills.
• May operate basic equipment/machinery.

Responsibilities

• Provides support to the patient including, but not limited to, care and comfort, personal care and hygiene, toileting, and mobility.
• Creates a safe environment for patients.
• Acts as liaison between patient and nurse to report changes or concerns.
• Provides high-level customer service to all patients, patient's family, visitors and all employees.
• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• The Patient Safety Companion works under the direction of the manager and/or their designee. He or she is to observe and assist with keeping patients safe.
• Patient Safety Companions are utilized as an alternative to restraints.
• Maintains the patient’s safety to prevent falls, keep medical tubes and IV’s intact.
• Protects the patient’s dignity at all times.
• Contacts nursing staff immediately of any concern regarding the patient’s condition.
• Ensures that nursing staff will sit with patient during all periods out of the room (breaks or lunch).
• Provides comfort such as blanket, pillow, etc.
• Prepares patient for meals, feeds patient and other fluids as appropriate after checking with nursing staff.
• Observes standard precautions and aseptic techniques.
• Provides friendly assistance to patient’s family members and visitors.
• Acts as a liaison and support person for family members.
• Communicates all pertinent patient information to the nursing staff.
• Helps nursing staff assist patient to the bathroom if requested.
• Helps nursing staff to turn patients if requested.
• Seeks assistance appropriately.
• Uses calming, healing methods such as reading, music, relaxation techniques, etc.
• May sit with two (2) patients in a semi-private room when delegated by the nurse.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
• Benefits may vary based on the market and employment status.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees