Patient Safety Companion (PSC) Full-time, Days

East Tennessee Children's Hospital • Knoxville, TN

1d

About The Position

The position performs tasks which involve specified nursing care for patients delegated by and performed under the direction of a Registered Nurse. Come work where you can make a difference everyday. At East Tennessee Children’s Hospital, care is at the CORE of who we are. We are comprised of team members who live out our core values of Compassion, Ownership, Respect, and Excellence. We support each other by fostering a culture of team engagement that creates moments that matter – every interaction, every time. Compassion – We imagine what others are going through, work to alleviate suffering, and create joy whenever possible. Ownership – We take pride in our work, act with integrity, and feel personal responsibility for achieving our mission. Respect – We listen, understand, and communicate openly and politely. We recognize our diverse strengths. Excellence – We set high standards for performance in delivering the safest patient care. We give extraordinary and meaningful experiences to our patients, their families, team members, and the community we serve.

Requirements

• Demonstrated effective communication skills and the ability to meet the demands of an active position.
• Ability to perform routine patient care activity after applicable training and orientation to position.
• Ability to recognize escalation of behaviors related to mental health diagnosis, after applicable training and orientation to position.
• Ability to demonstrate or verbalize basic skills in deescalation techniques, after applicable training and orientation to position.
• High School Diploma/GED
• BLS certification required to be maintained
• Medium lifting, pushing and pulling is required for 20-50 lbs occasionally, 10-20 pounds frequently and 10 lbs constantly to move objects.
• Sudden emergency situations have the potential for exposure for lifting or moving of up to 100 lbs.
• Frequent bending, walking, sitting, squatting, reaching, and standing are required.
• Keyboard/computer use and/or repetitive motions may be required.

Responsibilities

• Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel.
• Provides personal care to patients, adhering to the individualized plan of care in cooperation with the RN.
• Demonstrated respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Answers call lights and attend to/reports patient needs promptly and politely.
• Demonstrates the skills and judgment necessary to provide non-direct patient care/support services to staff under the direction of licensed personnel.
• Consistently optimizes time efficiently and effectively, and serves as a role model/resource for others.
• Respectfully uses hospital resources appropriately, avoiding misuse, abuse, or waste as specific to lean principles.
• Promptly, thoroughly, and accurately records applicable patient charges to ensure appropriate billing of services and supplies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees