Patient Safety Assistant-ER 24 hours, Evenings
About The Position
At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Reporting to the Director of Emergency Services, the Patient Safety Assistant (PSA) supports the nursing staff in the care of behavioral health patients, focusing on maintaining the safety of patients and staff. As a member of the healthcare team, PSAs perform a variety of non-clinical duties to ensure that patients and visitors are provided with services that reflect the hospital’s commitment to a safe, secure, and customer-focused environment. Responsibilities include empathic interactions with patients, occasional de-escalation of physically aggressive patients, and ongoing collaboration with security, nursing, and medical staff.
Requirements
- High School Graduate or G.E.D.
- CPR AED certification required within 30 days of hire.
Nice To Haves
- Bachelors in Human Services or equivalent experience preferred.
- 1-2 yrs previous experience with behavioral/ mental health patients.
Responsibilities
- Ensures patient safety and prevents patients from inflicting harm to self or others. Provides this service in a nonjudgmental, non-discriminatory manner that is sensitive to and demonstrates respect for diversity.
- Performs duties to ensure a safe environment for personal and patient safety.
- Communicates with the emergency department team members and documents all patient concerns, changes in condition and duties performed.
- Provides and/or assists patient in the performance of activities of daily living.
- Provides therapeutic environment for behavioral health patients.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
